Terms of service

Last Updated: October 19, 2026

Welcome to RivetNest Home!

These Terms of Service ("Terms") govern your access to and use of rivetnesthome.com, including purchases made through our online store.

RivetNest Home is operated by ADAMSCALESECOM LLC, located at 948 Shadow Lakes Dr, Lithonia, GA 30058, United States.

By accessing our website or placing an order, you agree to these Terms. Please read them carefully before using our services.

1. General Conditions

By using our website, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you have obtained any required parental or guardian consent.

You agree not to use our products or services for unlawful or unauthorized purposes.

We reserve the right to refuse service or cancel orders for legitimate reasons, subject to applicable laws.

2. Products and Services

RivetNest Home offers practical home essentials, cleaning accessories, organizers, and everyday household products.

We make reasonable efforts to ensure that product descriptions, photographs, specifications, and pricing are accurate.

However, slight variations in color, appearance, packaging, or design may occur.

Product availability is subject to change without notice.

We reserve the right to modify or discontinue products when necessary.

3. Pricing and Payments

All product prices are displayed in US dollars (USD), unless otherwise indicated.

Prices may change without prior notice.

Applicable taxes and shipping fees will be displayed during checkout.

Payments are processed through supported third-party payment providers.

RivetNest Home does not guarantee the acceptance of every payment method or transaction.

If a pricing error occurs, we may contact the customer to confirm the correct price or cancel the affected order and issue an appropriate refund.

4. Order Acceptance and Cancellation

Submitting an order does not automatically guarantee acceptance.

Orders are subject to payment verification, product availability, and fulfillment confirmation.

We reserve the right to cancel or decline orders due to:

Suspected fraudulent or unauthorized transactions.
Incorrect pricing or product information.
Product unavailability.
Shipping restrictions or incomplete delivery information.

If an order is canceled after payment has been collected, the customer will receive an appropriate refund.

Customers wishing to cancel an order should contact us as soon as possible at people@rivetnesthome.com.

Cancellation cannot be guaranteed once an order has entered fulfillment or shipping.

5. Shipping and Delivery

RivetNest Home currently offers shipping within the United States, subject to availability and checkout restrictions.

Our estimated standard shipping timeframe is 7–15 business days.

Delivery estimates are not guaranteed and may vary due to carrier operations, destination, product availability, and unforeseen circumstances.

Customers are responsible for providing accurate shipping information.

For additional information, please review our Shipping Policy.

6. Returns and Refunds

RivetNest Home offers a 30-day return request window, beginning on the date an eligible order is delivered.

Customers must contact our support team to request return authorization and instructions.

Once a return is approved, customers should ship the item within 3–5 business days of receiving return instructions, unless otherwise agreed.

Returned items must generally be unused, in their original condition, and include applicable accessories and packaging.

Approved refunds are issued to the original payment method following return verification and inspection.

Additional conditions, exceptions, and procedures are outlined in our Returns & Refunds Policy.

Nothing in these Terms limits consumer rights provided by applicable law.

7. Product Usage and Safety

Customers are responsible for following the instructions, warnings, and recommended usage guidelines provided with purchased products.

Products should be used only for their intended purposes.

RivetNest Home is not responsible for damage resulting from misuse, unauthorized modifications, or failure to follow product safety instructions, except where liability cannot legally be excluded.

8. Accuracy of Website Information

We strive to provide accurate and updated information throughout our website.

Occasionally, product listings or other content may contain typographical errors, inaccuracies, or omissions.

We reserve the right to correct errors and update information, subject to applicable consumer protection laws.

9. Intellectual Property

All original content on rivetnesthome.com, including branding, logos, text, graphics, and website design, is owned by or licensed to RivetNest Home or its respective rights holders.

Unauthorized reproduction, distribution, or commercial use of protected content is prohibited.

Third-party trademarks and intellectual property remain the property of their respective owners.

10. Third-Party Services and Links

Our website may contain links to third-party websites or integrate services provided by external companies.

These may include payment processors, shipping carriers, and other service providers.

We are not responsible for the independent policies, practices, or content of third-party websites.

Customers should review applicable third-party terms before using their services.

11. Privacy and Personal Information

Your use of our website is also subject to our Privacy Policy.

We collect and process certain customer information to fulfill orders, provide customer support, and operate our online store.

For details about how personal information is collected, used, and protected, please review our Privacy Policy.

12. Prohibited Activities

You agree not to:

Use the website for unlawful or fraudulent activities.
Submit false or misleading information.
Attempt unauthorized access to our systems.
Distribute malicious software or harmful code.
Interfere with website security or functionality.
Infringe intellectual property rights.

We may restrict access or take other appropriate action in response to violations, subject to applicable law.

13. Disclaimer of Warranties

We make reasonable efforts to maintain a functional and reliable online shopping experience.

However, website access may occasionally be interrupted due to maintenance, technical issues, or circumstances beyond our control.

To the extent permitted by applicable law, the website is provided without guarantees of uninterrupted or error-free operation.

Nothing in this section excludes warranties or consumer protections that cannot legally be disclaimed.

14. Limitation of Liability

To the maximum extent permitted by applicable law, ADAMSCALESECOM LLC shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

This limitation does not apply where liability cannot legally be excluded or restricted.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless ADAMSCALESECOM LLC from third-party claims, damages, or reasonable expenses resulting from your unlawful use of the website or material violation of these Terms.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Georgia, United States, without regard to conflict-of-law principles.

Nothing in this provision limits mandatory consumer rights or protections applicable in a customer's jurisdiction.